Your data
Knowledge base
An organised collection of your company's know-how, such as product information, manuals, procedures and answers to common questions. People and AI tools can look things up in it.
In the workshop
The binder of drawings, templates and notes on the workbench that everyone checks before starting a job.
In your business
An upholsterer keeps fabric specs, cleaning advice and warranty terms in one place, so the chatbot and the newest employee give the same answer.
https://www.baachee.ai/ai-glossary/knowledge-base
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