Opinion miningYour data
Sentiment analysis
AI that reads a text and tells you whether the tone is positive, negative or neutral.
In the workshop
Hearing in a customer's voice on the phone whether the delivery went well, before they say so outright.
In your business
A webshop checks hundreds of reviews at once to spot which products draw the most negative comments, and reads those first.
https://www.baachee.ai/ai-glossary/sentiment-analysis
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