Trust and safety
Shadow AI
AI tools that people in a company use without the company knowing about them or having agreed to them.
In the workshop
An apprentice who brings their own power tools from home: handy, but nobody checked them and nobody knows where they end up.
In your business
A salesperson pastes quotes with customer names into a personal chatbot account; one approved tool on the company's own account gives the team a safer option.
https://www.baachee.ai/ai-glossary/shadow-ai
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