Voice AIThe basics
Voice agent
An AI agent you talk to, usually by phone. It listens, answers out loud and can take simple actions, such as booking an appointment.
In the workshop
The person at the front counter who answers the phone, writes the job on a work order and puts it in the tray for the workshop.
In your business
An installer's voice agent answers calls after hours, asks for the address and the problem, and proposes an appointment that a planner confirms the next morning.
https://www.baachee.ai/ai-glossary/voice-agent
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